Level 2 Award in Retail Guarding.
£150, all inclusive of course materials, certification and VAT.
For those currently working as a Retail Officer or those wishing to begin working as a Retail Officer. On successful completion of the course, and passing the required examinations, delegates will be able to apply for an SIA licence to work as a Retail Officer.
There are none, however basic levels of English literacy and numeracy are assumed.
4 Days / 30 hours learning.
In order to apply for an SIA licence, delegates must complete and pass both units as outlined below and if successful will achieve a Level 2 Award in Retail Guarding.
UNIT 1 - Basic Job Training: Knowledge based training and assessment (22 ½ hours)
Aim:- To ensure that security guards have an understanding of the roles and responsibilities required within their job profile.
Objectives:
- Introduction and Role and responsibilities of security officers
- Assignment instructions
- Health and safety at work
- Customer care
- Identification of would be offenders
- Law
- Reporting
- Searching
- Electronic security systems
- Patrolling
- Fire safety awareness
- Emergencies and emergency procedures
- Equal opportunities and discrimination
- Drugs Awareness
Assessment:- 1 hour exam covering Unit 1 content
UNIT 2 - Conflict Management: Practical scenario based training and assessment (7½ hours)
Aim:- To ensure that security guards have the appropriate communication skills and knowledge of conflict management.
Objectives
- Avoiding Conflict and Self-awareness
- Communication and Defusing Conflict
- Problem Solving
- Post Incident Considerations
Assessment:- 1 hour exam covering Unit 2 content |
